Air District Operations

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Sample Policies, Guidance, and Resources

These resources include direction on creating a Commuter Benefits Program compliant telework policy for your organization.

This step-by-step guide provides documents relevant to each stage of the process. You will need:

Program oversight - including top level management support, a telework program coordinator, and internal resources for technical assistance and training.

Telework Managing Officers & Coordinators (Telework.gov)
Technical policies and guidelines for telecommuting (City of San Francisco Department of Technology)
Planning Phase and Technology, Equipment, and Infrastructure, pp.30-33,45-49 (City of San Mateo)

A written policy – that states organizational goals for the program (i.e., frequency of telework, employee satisfaction, and reduced office expenses), objective requirements for employee participation, and measurable evaluation methods for goals and employees.

Sample Policy (City of San Francisco Human Resources)
Building a Telework Program (Telework.gov)

Transparent evaluation – of each employee’s responsibilities and temperament to see if they qualify for telework as defined in the written agreement.

Sample employee application form (City of San Francisco Human Resources)
Telework agreement, request, and certification, pp.69-75 (City of San Mateo)

Required training – for both managers and employees on the technical and personal aspects of facilitating telework.

Employee Training module (City of San Francisco Human Resources)
Supervisor Training module (City of San Francisco Human Resources)
Essentials of Telework – Employee Training (Telework.gov)
Essentials of Telework – Manager Training (Telework.gov)

Regular program review and adjustment – schedule check-ins with employees and evaluate the goal metrics to see how the program is working for your organization.

Evaluation phase, pp.39-43 (City of San Mateo)
Focus group materials, pp.91-97 (City of San Mateo)

Extended Resources:

Full Telework and Flex-Schedules toolkit (City of San Mateo)
Guide to Writing a Telework Policy (State of Washington)

Contact Us

Kristine Garcia
Air Quality Technician, Compliance & Enforcement

415.749.5098

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Last Updated: 6/1/2021

Air District Operations

Plans & Climate

Sample Policies, Guidance, and Resources

Plans & Climate

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