提交空氣污染投訴

空氣局將回復並調查所有的空氣品質投訴。解決空氣品質問題是空氣局的首要任務之一。 

空氣品質投訴可在線上或透過電話進行提交。Air District將在法律允許的最大範圍內,對投訴人的姓名、地址和電話號碼等資訊予以保密。公眾也可選擇匿名提交投訴。

在提出空氣品質投訴時,請提供盡可能多的信息。在投訴中提供細節描述可以更好地幫助空氣局調查人員找到排放源並確定是否存在合規問題或空氣品質違規問題。 

Report an air quality complaint online or call our 24-hour toll-free complaint line.

  • General Air Pollution Complaints
    1-800-334-ODOR
    (1-800-334-6367)
     
    Report a complaint about odors, smoke, dust, or other air pollutants from refineries, gas stations, asbestos, idling trucks, locomotives and buses, open burning, and other commercial, manufacturing, and industrial facilities and operations.
     
     
  • Wood Smoke Complaints
    1-877-4NO-BURN
    (1-877-466-2876)
     
    Report a complaint about smoke from indoor wood-burning devices such as fireplaces and wood stoves.

    Wood burning is prohibited when a Spare the Air alert is in effect, year-round. Learn more at www.sparetheair.org.
     
     
  • Smoking Vehicles Complaints
    1-800-EXHAUST
    (1-800-394-2878)
     
    Report a complaint about excessive exhaust from cars, trucks or buses.

    For more information about programs for which your smoking vehicle might qualify, please visit the Vehicle Buy Back Program.
     
     
 

針對英語非主要語言的投訴人,空氣局將為其提供口譯服務。電話口譯服務可提供超過150種語言 。如有需要,請致電空氣局總投訴熱線1-800-334-ODOR (1-800-334-6367) ,並根據提示音或在接通調度員之後指定首選語言。

在提出空氣品質投訴時,請遵循這些有用的建議Language Icon Globe 。寫排放日誌Language Icon Globe 也能幫助記錄您的觀察,因為排放日誌有可能會分享給檢察人員以幫助完成調查。

如需瞭解關於空氣局的投訴計畫和調查過程的更多資訊,請訪問空氣局的空氣品質投訴計畫 網頁。

Accessibility and Non-Discrimination Provision

From time to time, the Air District may receive an air quality complaint in which the complainant states that they believe they or others were denied full and equal access to an Air District program or activity because of a protected status, including those identified in the Air District’s Accessibility and Non-Discrimination Policy, which prohibits discrimination on the basis of race, national origin, ethnic group identification, ancestry, religion, age, sex, sexual orientation, gender identity, gender expression, color, genetic information, medical condition, or mental or physical disability, and other protected statuses.

Air District staff who receive or investigate such a complaint shall promptly notify their manager of the allegation and the manager shall refer the complaint to the Air District Non-Discrimination Coordinator.

For more information about how to file a complaint of discrimination, visit the Air District's Non-Discrimination Policy and Complaint Procedure page.

 
Policy Questions?

Please address questions regarding the Non-Discrimination Policy to the Air District's Non-Discrimination Coordinator.

Non-Discrimination Coordinator
Suma Peesapati
BusinessOfficeServices@baaqmd.gov
Spare the Air Status

Last Updated: 2022/3/7