Customer Satisfaction Survey

Dear Valued Customer:

Thank you for taking advantage of the Air District’s Agricultural Waste Chipping Program, and for keeping unhealthy smoke emissions from Bay Area skies. Your feedback allows us to measure and improve the level of service we provide to our customers, and it helps ensure program funds are used effectively to protect public health and the environment.

1. Overall, how satisfied were you with the Agricultural Waste Chipping program services provided?

2. How helpful were the “Program Requirements” and “Pile Guidelines” found on the Agricultural Waste Chipping Program web page?

3. How responsive were we to your questions or concerns about the program?

4. Overall, how would you rate the quality of your customer service experience?

5-A. To further improve air quality, would you still be interested in receiving the chipping services if it meant you needed to pay a portion of the cost?

5-B. If you answered Yes to 5-A, please indicate the percentage of cost-sharing that you would be willing to contribute (assuming the cost of chipping is $15/cubic yard of material treated):

Spare the Air Status